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Discharge Assistance We work directly with physicians and discharge planners to insure a smooth transition from hospital or skilled care to home.
Patient Instruction Our staff insures that each patient is fully trained on the operation and care of their equipment. Consultations Staff professionals meet, as required, with referral personnel or with the patient and/or caregiver to solve any equipment problems which may arise.
Service and Repair Programs We provide service and repair for all our rental equipment, as well as our customers personally owned equipment. |
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| Commitment to Quality Care Our Joint Commission accreditation since 1989 is just
one more indication of our commitment to superior patient care. If you ever have a concern or complaint that we cannot resolve to your satisfaction, we encourage you to
make your concerns known to the Joint Commission at 1-800-994-6610, or emailing
complaint@jcaho.org. You may also click on The Joint Commission Seal below. |
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| "Accredited by the Joint Commission." | |||
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Copyright 2007, Roberts Home Medical, Inc. All rights reserved. |
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Prompt Area-Wide Delivery We are available when you need us with special on-call service 24 hours a day, 365 days a year.
Patient Assessment and Care Plan A staff professional meets with and assesses the needs of the patient with respect to the equipment ordered. Patients and equipment are continually monitored to insure care that is timely and up-to-date.
Reimbursement Assistance We bill Medicare, Medicaid and most other insurances and HMOs directly.